01Who we are
Groupe Proximité (9498-7500 Québec inc.) is a private security agency holding agency licence GAR 20072603 from the Bureau de la sécurité privée, based in Laval, Québec.
This policy explains what personal information we collect, why, who we share it with, how long we keep it and how you can exercise your rights. It complies with Québec's Act respecting the protection of personal information in the private sector, as amended by Law 25.
02Person in charge of protecting personal information
The person in charge of protecting personal information is Jassu Chouhan, President and CEO.
- Email: info@groupeproximite.ca
- Phone: 514 629-7702
- Address: Laval, Québec
Any question, access request or complaint about your information can be sent to him.
03Information we collect
Quote requests. Name, company or organization, email, phone, service needed, date, location, expected attendance, preferred attire and assignment details.
Job applications. Name, city, email, phone, position, BSP licence status, CPR certification, availability, experience, driver’s licence, résumé and message, sent through the Careers page.
Communications. Information you give us by email or by phone.
Browsing. This site uses no advertising cookies and no analytics tools. It only stores your theme choice (light or dark) in your browser, and whether you have already seen the opening animation. This data stays on your device. Our host keeps technical logs (IP address, browser type, pages visited) to keep the site secure and running properly.
04Why we use it
- Prepare your quote and answer your questions.
- Review your application, check your eligibility (BSP licence, certifications, references) and contact you.
- Manage our business relationship and assignments.
- Meet our legal obligations.
- Protect the site against abuse.
We never sell or rent your information, and we don't use it for marketing without your consent.
05Your consent
By sending us a form, you consent to our use of your information for the purposes described above. You can withdraw your consent at any time by writing to the person in charge. We will then no longer be able to process your request or application.
06Who we share it with
Only Groupe Proximité staff who need your information for their work can access it. We also use service providers acting on our behalf:
- Netlify, Inc., for website hosting and form submissions;
- our email provider, for our exchanges with you.
These providers only use your information to deliver these services to us. We also disclose information when required by law and, with your consent, to the references you provide.
07Storage outside Québec
Our host runs servers mainly in the United States, so your information may be stored outside Québec. Before transferring it there, we make sure it receives adequate protection, as the law requires.
08How long we keep it
- Quote requests: for the length of the business relationship, then no more than 3 years after the last contact.
- Unsuccessful applications: no more than 12 months, then destroyed.
- Hired staff: as required by our legal obligations as an employer.
When these periods end, the information is securely destroyed or anonymized.
09Security
The site is served over an encrypted connection (HTTPS), access to our accounts is restricted and protected, and our providers apply recognized security measures. If a confidentiality incident presents a risk of serious harm, we notify the Commission d'accès à l'information and the people concerned, We also keep a register of all incidents.
10Your rights
At any time, you can:
- ask to access the information we hold about you;
- have it corrected if it is inaccurate, incomplete or ambiguous;
- withdraw your consent;
- ask us to stop disseminating it or to de-index a link that contains it;
- get a copy of your information in a structured, commonly used technological format.
Write to the person in charge at info@groupeproximite.ca. We reply within 30 days. If you are not satisfied with our answer, you can file a complaint with the Commission d'accès à l'information du Québec.
11Minors
This site is intended for adults. We do not knowingly collect information about anyone under 14, and applicants must be 18 or older.
12Changes
We may update this policy. The date of the last update appears at the top of the page, and any significant change will be flagged there.